Account and profile
Account username or user ID, website registration email, and character or profile names.
Privacy & data safety
Your account. Your data. Clear rules.
This policy explains how VexorMU Mobile collects, uses, stores, and protects player data—and how you can request account deletion.
Information we handle
Data used to operate the game
We collect only the information reasonably needed to provide and protect VexorMU services. Depending on the features you use, this may include the categories below.
Player communications
In-game chat, whispers, and party or guild messages sent through VexorMU services.
Game activity
Gameplay actions and state, character progress, guild or shop names, and service logs.
Transaction history
Donation or purchase references and delivery history. The mobile app does not store full card or bank details.
Security information
IP address, connection logs, and anti-abuse signals used to secure accounts and the game service.
Sensitive information: Do not send passwords, full payment card numbers, banking credentials, or government IDs through game chat or support channels.
How we use data
We use data to create and authenticate accounts, operate the game, save progress, deliver purchased or donated items, provide support, prevent fraud and cheating, enforce game rules, and comply with legal obligations.
VexorMU Mobile does not include third-party advertising or analytics SDKs, and we do not sell personal data.
When data may be shared
Data may be processed by hosting, infrastructure, security, and payment or donation service providers only as needed to provide their services. It may also be disclosed when required by law or to protect players, VexorMU, or the public.
Public game features may display information that players intentionally make visible, such as character, guild, shop, or chat information.
Retention
Account and gameplay information is generally retained while an account remains active. Security, moderation, transaction, and service logs may be retained longer when reasonably necessary for fraud prevention, dispute resolution, legal compliance, or service integrity.
After a verified deletion request, eligible personal data is deleted or de-identified. Some transaction, security, backup, or legal records may be retained where required or permitted.
Security and local storage
Website pages use HTTPS and we apply reasonable administrative and technical safeguards. VexorMU Mobile also uses game-service network connections that are separate from the website, so not every transmission is guaranteed to use the same encryption method. No system can guarantee absolute security.
If Remember Password is enabled, login details are stored locally in the app's private storage for convenience. Players can disable this option, clear the app's data, or uninstall the app to remove local data. Never share a password with support staff.
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Children and changes to this policy
VexorMU Mobile is intended for adults aged 18 and over and is not directed to children. We may update this policy when the app, services, or legal requirements change. The effective date above identifies the current version.
Account & data deletion
You can ask us to delete your account.
Use a private support ticket so the team can verify account ownership without exposing your details publicly.
- 1
Open official support
Join the official VexorMU Discord and open a private support ticket.
- 2
State your request
Write: “Delete my VexorMU account and associated personal data.”
- 3
Verify ownership
Provide your username or user ID, character name, and registration email. Never provide your password.
- 4
Receive confirmation
Support will confirm the scope and status after verification. Deletion permanently removes game access and may be irreversible.
Privacy contact
Questions about your data?
Contact VexorMU through a private ticket in the official Discord. If Discord is unavailable, use the developer contact shown on the VexorMU Mobile Google Play listing.